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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Watkins

April 24, 2024

5  out of  5 rating by Tiffany Watkins
"They made their customer feel like their number 1!"
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Melinda Harkley

April 24, 2024

5  out of  5 rating by Melinda Harkley
"Katy is pleasant to work with. She’s professional and Friendly. I appreciate the excellent customer service. Thank you Katy for all that you do to ensure my business has proper insurance coverage."
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Samantha McMoore

April 23, 2024

5  out of  5 rating by Samantha McMoore
"Katie was Awesome very informative made sure she broke down all the needs to know walked me thru everything and made sure if I needed after the facts welcomed me to reach back out to her"
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Morgan Tyler

April 19, 2024

5  out of  5 rating by Morgan Tyler
"Mary Lou was the best to work with and helped save us so much money!!!"
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Simone Alves

April 17, 2024

5  out of  5 rating by Simone Alves
"Was very patient and pleasant. Friendly and very helpful."
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Vannadi Lewis

April 16, 2024

5  out of  5 rating by Vannadi Lewis
"Just want to say I give Kevin an 10 out of 10 he goes above and beyond to provide outstanding customer satisfaction and I’m so glad to be back with StateFarm"
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Aaron “Spike” Bender

April 16, 2024

5  out of  5 rating by Aaron “Spike” Bender
"Katie was FANTASTIC! Jake who!? Katie is where it's at! This office is great. Great people and service!"
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Zekasha Reed

April 12, 2024

5  out of  5 rating by Zekasha Reed
"Mr. Kevin was very helpful and patient. I appreciate how he answered all my questions politely."
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Tiffany Atkinson

April 11, 2024

5  out of  5 rating by Tiffany Atkinson
"Katy is absolutely the sweetest! She was so very helpful and knowledgeable! Thank you Katy!! 10/10 I highly recommend 😊"
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Jennifer Cutler

April 11, 2024

5  out of  5 rating by Jennifer Cutler
"I was very fortunate to have Katy Harkins as my customer service rep for my renters insurance.. she is thorough, accurate and a pleasure to speak with! She is also quickly response, I give Katy 10 stars!"
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Jeanetta Bailey

April 10, 2024

5  out of  5 rating by Jeanetta Bailey
"Kristy was very helpful , she explained everything I needed to know about my home insurance & how I could save money."
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Shawn Bacote

April 10, 2024

5  out of  5 rating by Shawn Bacote
"Great place very friendly service"
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Julie Stone

April 10, 2024

5  out of  5 rating by Julie Stone
"They made shopping for insurance a pleasant experience. I highly recommend giving Mary a call if you are in the market for any type of insurance quote. She is highly knowledgeable and a pleasure to speak with about all of your insurance needs."
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Danielle Lipford

April 3, 2024

5  out of  5 rating by Danielle Lipford
"Called in and spoke with Kristin Myers. She is extremely knowledgeable and friendly and answered all my questions. Thank you so much for making such a tedious task a bit less daunting!"
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Linda Lynch

April 1, 2024

5  out of  5 rating by Linda Lynch
"Thank you Cottrell Agency! No matter what the issue, you are always willing, ready, and able to help us resolve it. Your team (in particularly Kristy, because it seems I get her on the phone most every time I have a need to call :) is very knowledgeable, patient, curteous, and transparent - which I truly appreciate. Thank you for always having your customers concerns first and foremost as well as for doing such an awesome job! Take care and have a very blessed day."
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Barbara Morrison

March 29, 2024

5  out of  5 rating by Barbara Morrison
"Kristin is great! When I have question she is always quick to respond. Kudos to Wayne & his wonderful staff!"
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Robert Wilder

March 29, 2024

5  out of  5 rating by Robert Wilder
"Kevin was very helpful. Enjoyed working with him"
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Carib Gavin

March 27, 2024

5  out of  5 rating by Carib Gavin
"Kristy is the best!! She has worked with me giving me the best coverages for my house and vehicles. Everyone else there has nothing but the BEST ATTITUDES & RESPECT when speaking (most companies/people forgot how too)."
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Drew Dixon

March 27, 2024

5  out of  5 rating by Drew Dixon
"Kristin Myers was extremely helpful and knowledgeable in answering my insurance questions! She was able to provide several options that best suited my needs! She definitely deserves these 5 stars!"
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Ronda Superville

March 27, 2024

5  out of  5 rating by Ronda Superville
"The staff in this office is always professional and courteous. They keep me informed way before changes occur on my policies, this is helpful to me because it allows me to make the necessary adjustments. In addition they work as a team!!"
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T. Adams

March 26, 2024

5  out of  5 rating by T. Adams
"Great Team and trustworthy. I have been a customer of Wayne Cottrell's office for years and they have ways provided great customer service. Whenever there is a opportunity to save, the team makes sure we are informed!"
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Shamia Harris

March 25, 2024

5  out of  5 rating by Shamia Harris
"Kristy Strickland does a wonder job explaining every question and concerns I have. She is very knowledgeable and kind and she took her time giving me the best insurance for me."
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Romeo Parker

March 21, 2024

5  out of  5 rating by Romeo Parker
"STATE FARM- Best inurance rates in town. Romeo Parker Sampson, County NC."
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Jaycee Cottrell

March 21, 2024

5  out of  5 rating by Jaycee Cottrell
"They are so welcoming and ready to help."
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I.AM. LYNASIA.04.91

March 21, 2024

5  out of  5 rating by I.AM. LYNASIA.04.91
"It was a pleasure to work with Kristy Strickland. She was kind, helpful and informative about any questions I had regarding the policy. With her help I felt at ease. Thank you !"